FAQs
If your house has suffered flood damage from inside, such as from a burst pipe, it’s important to take immediate action to prevent further damage. Turn off the water supply to the affected area, remove any furniture or other items, and contact Superior Carpet Care to begin the restoration process. Our technicians will work to quickly assess the damage and get your home back to its pre-flood condition.
Flood damage refers to water damage caused by sources outside a building, such as heavy rainfall, overflowing bodies of water, or rising water tables.
Yes, flood damage can be repaired. Superior Carpet Care offers services such as water extraction, drying, and restoration to help repair flood-damaged carpets and flooring.
If you find water damage in your home from any source, it’s important to begin by prioritising your and your family’s safety. Then, look to stop the water source if possible, protect your belongings, and document the damage. Call our team as soon as it is safe to do so in order for us to begin to provide timely emergency water damage restoration services!
With a 24/7 team of expert technicians at your disposal, we’re committed to arriving at your home as quickly as we can. This ensures a rapid response that can help minimise lasting damage, increase the safety and useability of your home, and provide our expert services in a timely manner. Please note, your location and traffic conditions may impact our time of arrival.
When faced with an emergency, it’s time to call in the professionals. Our rapid response can help to prevent ongoing health risks, preserve your property and furniture, and simplify insurance claims through timely intervention.
Our highly trained technicians are highly experienced when it comes to handling emergency water damage restoration projects. We guarantee the highest level of expertise, professionalism, and care in your salvage needs.
At Superior Carpet Care, our professionals use a range of specialised cleaning products and high-pressure equipment to effectively and safely remove dirt, stains, and grime from tile and grout surfaces. Our eco-friendly products are designed to break down tough deposits, all while protecting both the environment and your tiles.
When it comes to cleaning tile and grout floors, the best option is to hire the finest professionals. We have the expertise and equipment needed to ensure a thorough and impactful clean, safely and securely, prioritising your home and the environment in our services.
Grout cleaning doesn’t need to be expensive in Melbourne! Grout cleaning costs can vary depending on the size of the task and the area, but at Superior Carpet Care, we offer competitive and affordable pricing that won’t break the bank for our valued customers.
Superior Carpet Care will clean your carpets using the best and most effective methods and equipment available. We will also move all furniture in the room to be cleaned and put it back once we are finished.
Most people should have their carpets cleaned every 6 to 12 months, but this can vary depending on how much traffic the carpets experience. Pets, children, and smokers can also affect how often your carpets need cleaning.
We can help! Superior Carpet Care has a team of experienced technicians who can remove even the toughest stains and damage from your carpets.
Yes! Pet odours can be difficult to remove, but our team has the experience and expertise necessary to get the job done. We will leave your carpets smelling fresh and clean.
Absolutely not! We are experts in carpet cleaning and take great care to avoid damaging your precious carpets. In fact, our methods are gentle enough that they can be used on even the most delicate carpets.
Most carpets will be dry within a few hours, but it may take up to 24 hours for them to be completely dry. We recommend avoiding walking on the carpets until they are completely dry.
We recommend cleaning your upholstery at least once every year. For homes with pets or children, more frequent cleaning is likely necessary in order to maintain a fresh and healthy environment, as well as to extend the lifespan of your furniture.
There are a wide range of benefits that come from using a professional upholstery cleaning service, such as:
- A cleaner and healthier living space
- The elimination of allergens and dust mites
- Enhanced indoor air quality
- Extended lifespans for furniture
- Improvements to the overall visual appeal of your upholstery
If upholstery isn’t cleaned regularly, it can experience staining, aging, and an overall dirty appearance. It can also increase the likelihood of infestations from bugs or mites, worsening the cleanliness and safety of your furniture and your home. In order to keep your home well-maintained and your furniture protected, regular upholstery cleaning is advised
Unfortunately, DIY upholstery cleaning can easily lead to permanent upholstery damage. The wrong technique, incorrect products, or insufficient cleaning methods can make matters worse, rather than resulting in the removal of dirt and stains. For optimal results, it’s best to leave the task to the professionals.
Our team of expert technicians use a range of techniques and carefully selected cleaning products that are tailored to the needs of your specific fabric or leather. By using a wide range of methods, we’re able to give your furniture the highest quality of treatment and care, supporting longevity and cleanliness with our eco-friendly cleaning detergents.
Having your drapes cleaned can provide a number of benefits, including:
– A deeper clean that removes all the built-up dirt, dust, and allergens
– A restored appearance that makes your drapes look like new again
– Improved air quality in your home or office
The cost of drapery and curtain cleaning varies depending on the size and type of drapes or curtains, as well as the level of service you require. Superior Carpet Care offers a high level of service that includes deep cleaning and rehanging of heavy drapes. We would be happy to provide you with a free estimate.
We will first inspect your drapes to determine the best method of cleaning. We will then clean them using our proprietary techniques, which involve hot water extraction and eco-friendly solutions. Finally, we will re-hang your drapes using our special hardware and techniques.
Air duct cleaning can provide a number of benefits, including:
- A cleaner, healthier home or workspace
- Reduced allergies and asthma symptoms
- Reduced energy costs
- Less dust and dirt in the home or workplace
The frequency of air duct cleaning will vary depending on factors such as the type of ventilation system, the number of pets in the home, and whether there is construction taking place nearby. However, it is generally recommended that air ducts be cleaned every 12-24 months.
The cost of air duct cleaning will vary depending on the size of the ventilation system and the extent of the cleaning required. However, it is generally a very affordable service. Superior Carpet Care offers commercial and residential duct cleaning in Melbourne at a very competitive price.
Air duct cleaning is the process of cleaning the air ducts in your home or workplace. This can help to improve the airflow and overall hygiene of your property.
Commercial duct cleaning is important for a number of reasons. Firstly, it can help to improve air quality, which is important for both employees and customers. Secondly, it can help to reduce odours, which can be unpleasant and unhygienic. Finally, it can help to keep the ducts hygienic, which is important for preventing the spread of germs and bacteria.
Commercial duct cleaning should be performed on a regular basis, depending on your business’ needs. Typically, it should be performed at least once a year, but may need to be done more often if there are any specific concerns.
It is typically recommended to get your mattress steam cleaned every 6-12 months. However, this may vary depending on your particular needs and lifestyle.
Some of the benefits of having your mattress steam cleaned include: a reduction in allergens, improved air quality, and a fresher smell. Additionally, a clean mattress can help to improve your sleep quality and overall health.
The entire process usually takes around 2-3 hours. However, this may vary depending on the size and condition of your mattress.
It is recommended that you remove all bedding and furniture from the area where the mattress will be steamed cleaned. This will help to ensure that the entire surface is accessible for cleaning.
The best way to clean concrete is with a concrete pressure cleaning service like Superior Carpet Care. Our experienced professionals use high-pressure cleaning equipment with a wash & collect recycle system and mutual filtration technology to clean your concrete quickly and efficiently.
Most concrete surfaces benefit from being cleaned at least once a year. However, if your concrete is exposed to a lot of dirt, grease, or other pollutants, it may need to be cleaned more often.
Absolutely. We’re the team you can trust to clean any type of concrete surfaces. No matter how big or small your job is, contact Superior Carpet Care today for a quote.
Most concrete surfaces benefit from being cleaned at least once a year. However, if your concrete is exposed to a lot of dirt, grease, or other pollutants, it may need to be cleaned more often.
A professional leather cleaning service will remove all dirt, dust and stains from your furniture, as well as restoring any lost moisture. This will leave your furniture looking and smelling fresh, and with a renewed level of protection against future dirt and dust build-up.
Yes, we know the level of care needed to clean leather and use specialised professional techniques to nourish and protect your quality leather upholstery.
We use the highest quality of products to clean your leather upholstery, which will ensure that it is treated with the utmost care.
It depends on the type of leather you have. If you have delicate or vintage leather, then we recommend using a dry clean. If you have standard leather, then we recommend using a wet clean.
A dry clean is when we use a dry chemical to clean your leather. A wet clean is when we use a water-based product to clean your leather.
We are equipped to remove a variety of different stains, including but not limited to: wine, coffee, tea, chocolate, pet urine, vomit, and blood.
This will depend on the severity of the stain, as well as the carpet or rug that is being cleaned. However, we will work diligently to remove the stain as quickly as possible.
Yes, we can help remove pet stains and any other type of stain from your carpets or rugs. We have the techniques and professional products to return your carpet or rug to a “like new” condition.
The best way to remove a stain from your carpet or rug is to use a professional cleaning service like Superior Carpet Care. We are equipped with the latest techniques and products that can remove even the most stubborn stains.
Dry cleaning is a professional cleaning service that uses high quality solvents to remove soils and stains from fabrics
Using a professional dry cleaner can help to return fabrics to a ‘like new’ condition, using techniques and cleaning technologies we have developed over years in the business
Traditional wet cleaning methods use water as the primary solvent. However, this can cause damage to delicate fabrics or colours. Dry cleaning uses specific solvents that are gentle on fabric and colour, while still removing dirt and stains.
If you find water damage in your home from any source, it’s important to begin by prioritising your and your family’s safety. Then, look to stop the water source if possible, protect your belongings, and document the damage. Call our team as soon as it is safe to do so in order for us to begin to provide timely emergency water damage restoration services!
With a 24/7 team of expert technicians at your disposal, we’re committed to arriving at your home as quickly as we can. This ensures a rapid response that can help minimise lasting damage, increase the safety and useability of your home, and provide our expert services in a timely manner. Please note, your location and traffic conditions may impact our time of arrival.
When faced with an emergency, it’s time to call in the professionals. Our rapid response can help to prevent ongoing health risks, preserve your property and furniture, and simplify insurance claims through timely intervention.
Our highly trained technicians are highly experienced when it comes to handling emergency water damage restoration projects. We guarantee the highest level of expertise, professionalism, and care in your salvage needs.
Commercial tile and grout cleaning is a professional service that involves using specialized cleaning solutions and equipment to remove dirt, grime, and stains from tiles and grout in commercial spaces. The goal of this service is to restore the original appearance of the tiles and grout, leaving them looking clean and hygienic.
Commercial tile and grout cleaning is important because dirty or stained tiles and grout not only look unsightly, but they can also be a health hazard, leading to slips and falls. Regular cleaning of tiles and grout can also help extend their lifespan and keep your commercial space looking its best.
The frequency of commercial tile and grout cleaning depends on the amount of foot traffic your space receives and how well it is maintained. Generally, it is recommended to have tiles and grout cleaned once a year, but in heavily used areas, it may need to be cleaned more frequently.
Commercial tile and grout cleaning is suitable for a wide range of spaces, including offices, hotels, restaurants, retail spaces, and more. Any commercial space that has tiles and grout can benefit from this service.
The duration of commercial tile and grout cleaning will vary depending on the size of the space and the level of dirt and stains. On average, a typical commercial tile and grout cleaning job can take anywhere from a few hours to a full day.
Yes, commercial tile and grout cleaning can be performed after hours to minimize disruption to your business operations. Our technicians are equipped to work during non-business hours and will work with you to schedule a cleaning time that suits your needs.
Regular commercial carpet cleaning is important for several reasons. It can improve the appearance and atmosphere of a commercial space, extend the lifespan of the carpet, reduce allergens, and improve indoor air quality. Regular cleaning can also help remove deep-seated dirt and grime that can cause wear and tear to the carpet.
The most common types of commercial carpet cleaning methods include steam cleaning, dry cleaning, and bonnet cleaning. The method that’s most appropriate for a particular carpet will depend on its condition and type of fabric.
At Superior Carpet Care, we use environmentally friendly cleaning products that are safe for both the carpet and the environment. Our products are designed to effectively remove dirt, grime, and allergens while also protecting the carpet fibers.
The drying time for a commercial carpet after cleaning will depend on several factors, such as the cleaning method used, the type of carpet, and the humidity level. Generally, steam cleaning is a fast-drying method, and the carpet should be dry within a few hours.
The frequency of commercial carpet cleaning will depend on several factors, such as the amount of foot traffic, the type of business, and the condition of the carpet. As a general rule, commercial carpets should be cleaned every 12 to 18 months.
At Superior Carpet Care, we believe that high-quality carpet cleaning services should be affordable and accessible to everyone. That’s why we offer competitive pricing and flexible payment options to meet the needs of our commercial clients.